About Order 關於訂單

How to order? 如何下單?


 

➤Fingertips Co. 僅接受已創建帳戶的客人購物, 如仍未創建帳戶請按此創建帳戶

1. 網站中的產品大部分只有一件,點擊"加入購物車"後,可以繼續購物或在網站右上角到購物車結帳

2. 選擇結帳後, 新客戶可以選擇注冊一個新帳戶或利用Facebook 登入

3. 登入後填寫郵寄資料及選擇付款方式後確認訂單.

4. 確認訂單後會收到系統發出的電郵, 如沒有收到電郵, 為免產品售罄, 請立即電郵我們: CS@fingertipsco.com

➤網站中的產品同步於其他平台發售, 所以網站上有庫存的產品亦有機會因時間差而出現售罄。如所購買的產品已售罄,我們會通過電郵通知你。


➤ Fingertips Co. only accept guest shopping created account, if still did not create an account please click here to create an account

1. Most of the products on the website only have one. Click "add to cart" and you can continue to shopping or go to the cart at the top right corner of the website

2. After checking out, new customers can choose to sign up for a new account or log in using Facebook

3. After logging in, fill in the mailing information and select the payment method to confirm the order.

4. We will receive an email when we confirm the order. In case we do not receive an email, please email us immediately: CS@fingertipsco.com

in case the product is sold out

➤ The products on the website are sold on other platforms simultaneously, so the products in stock on the website may be sold out due to the time difference. We will inform you by email if the products are sold out.

 

 

How to Cancel? 如何取消訂單?


 

Fingertips Co. 原則上不接受由顧客提出單方面取消訂單, 亦無法更改訂單內容.  

➤ Fingertips Co. in principle is not accepted by the customer put forward a unilateral return and refund, because goods for second-hand goods, is bound to have used trace. We also provide more photos to show as much as possible. 

No replacement, refund or return will be made except for the goods not included in the order.

In case of any of the above, please forward the package to us within three days of receipt.

 

 ➤ Fingertips Co. in principle is not accepted by the customer put forward to unilaterally cancel the order, also can't change the order.

 

How to return and refund? 如何退貨及退款?


 

Fingertips Co. 原則上不接受由顧客提出單方面提出退貨及退款, 因為商品為二手商品, 必定會有使用痕跡. 我們亦盡可能提供更多的相片去呈現

除收到了非訂單中的商品原因外, 均不予以換貨,退款及退貨.

如有上述情況, 請收到包裹三天內向我們提出.

 ➤ Fingertips Co. in principle is not accepted by the customer put forward a unilateral return and refund, because goods for second-hand goods, is bound to have used trace. We also provide more photos to show as much as possible. 

No replacement, refund or return will be made except for the goods not included in the order.

In case of any of the above, please forward the package to us within three days of receipt.


Fingertips Co. 恕未能因下列原因而換貨,退款及退貨

1.顏色或款式與想像中不同

2.由顧客所造成的划痕,損壞及污漬

3.顧客自行使用清潔或保養產品而造成的痕跡

4.產品到貨超過三天

5.折扣商品

6.部份或全部包裝已遺失或損壞 

Fingertips Co.將保留最終決定權


Fingertips Co. has been unable to replace, refund and return guns for the following reasons

1. The color or style is different from what you imagined

2. Scratches, damage and stains caused by customers

3. Traces caused by customers' self-use of cleaning or maintenance products

4. The goods arrived over three days

5. Discount items

6. Some or all of the packages have been lost or damaged

Fingertips Co. will reserve the final decision